Services
Sales service of medical equipment. Our mission is to ensure our customers continuous availability of equipment in the best conditions of use, compliance with legal requirements and tests involving medical equipment.
Direx has an own technical support department, formed by highly qualified engineers, with a rigorous training program to meet the quality standards required for marketing their brands and ensure the best possible service to our customers.
Our commitment to response less than 24 hours. We have teams of substitution, to ensure our customers 100% uptime.
DirexSat offers a range of high quality maintenance for medical equipment, avoiding unnecessary stops, with an adjusted cost.
Our maintenance services for medical equipment are:
Preventive DirexSAT: Preventive maintenance of medical equipment.
DirexSAT Corrective: Corrective maintenance of medical equipment.
DirexSAT Total: Maintaining full guarantee of medical equipment.
Technical Service Options
| Options | Preventive DirexSat | DirexSat Corrective | DirexSat Total |
| Soporte telefónico |  |
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| Servicio preventivo | |
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| Servicio Correctivo | |
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| Componentes seleccionados | Optional | Optional | |
| Kits de Mantenimiento | |
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| Consumibles seleccionados | Optional | Optional | Optional |
| Updates | Optional | Optional | Optional |
| Cursos técnicos | |
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| Cursos de usuarios | |
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| OTHER OPTIONS | |||
| Servicio urgente | Programmed | |
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| Updates | Optional | Optional | Optional |
| Control de Calidad | |
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| Supplies | Optional | Optional | Optional |
| Software | Optional | Optional | |
| Accessories | Optional | Optional | Optional |
| DirexSat Remote | |
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Directx provides qualified technical service of the products of:
Hamilton Medical, Löwenstein Medical, TIMPEL, etc.